Learn how to transfer your existing Canadian phone number to Fongo services. Please note that Fongo Mobile, Fongo Home Phone and Fongo Works are separate products. The credentials, phone numbers and accounts cannot be used interchangeably across account management pages.

  1. On your computer, go to www.fongoworks.com and sign in to your Fongo Works Business account.
  2. Once signed in, click on the “Shop” icon in the top right corner of the screen , and select Products & Services.
  3. Choose Transfer My Number.
  4. Click “Add To Cart” for whichever number you are transferring.
  5. Fill out the form about the current provider. Account number is generally required only for cellular numbers.
  6. Check-out and pay for your transfer under “View Cart”
  7. You will receive an invoice for your order via email.
  8. Once your porting order has begun, you will get an email to let you know the process has begun. You will also get an email once your port is completed.

Please note that FreePhoneLine is a legacy service and that no technical support is provided for it.

  1. Log in to your account at freephoneline.ca then click “Visit Online Store”
  2. Select transfer my number: $25 One-time fee and click “Buy”
  3. Fill out the required fields and then payment information