Fongo Internet

Safe Internet Installations During COVID-19

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Technicians are screened daily to ensure they are healthy and not experiencing any symptoms
        – Technicians with the slightest cough or high temperature are not permitted to perform installations 
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Technicians will no longer be entering customers homes during their installation. The technician will only be hooking up the line outside of the home, then the customer will need to install the modem using the instructions provided.
(Modem installation instructions are also available at the bottom of this page.)
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Technicians will wear single-use latex gloves during the installation and have been advised to exercise an extra focus on cleanliness

Fongo Unlimited High Speed Internet

Cable & DSL Available

Depending on your address, you may be able to qualify for a cable connection or a DSL connection.

  • Free WiFi-enabled modem**
  • Unlimited Internet usage
  • Free Installation (No dry-loop fee if required)
  • No Contract

** Modem is property of Fongo and must be returned within 30 days of cancellation.
Customer will be charged $150 if modem is not returned.
Sign Up Now!
Fongo Internet

Note: Service available for Ontario and Quebec residents only.
Service may not be available in all areas of Ontario and Quebec.

Internet Packages

Cable 75Our Fastest Internet

$50*/month

Download speed up to 75Mbps. Upload speed up to 10Mbps

  • Perfect for 6-8 people or devices online at the same time
  • Surf, post, download and stream with unlimited usage
  • Ideal for online gaming

DSL 50Most Popular

$50*/month

Download speed up to 50Mbps. Upload speed up to 10Mbps

  • Perfect for 6-8 people or devices online at the same time
  • Surf, post, download and stream with unlimited usage
  • Ideal for online gaming

DSL 25

$45*/month

Download speed up to 25Mbps. Upload speed up to 10Mbps

  • Perfect for 4-5 people or devices online at the same time
  • Surf, post, download and stream with unlimited usage
  • Can be used for online gaming

DSL 15

$40*/month

Download speed up to 15Mbps. Upload speed up to 1Mbps

  • Perfect for 2-3 people or devices online at the same time
  • Surf, post, download and stream with unlimited usage
  • Cannot be used for online gaming
  • Sending and uploading files may be slow

*Applicable taxes extra

Fongo Internet Ordering Process

Fill Out Service Request Form

Fongo Internet Signup

Call our sales line to see if your address qualifies for our service.
OR
Fill out our sign up form and a sales agent will contact you.

Payment

A pre-authorized debit payment method can be setup after your first month has been paid for with a credit card.

Before we book your installation, we need to charge you for your first month of service. Your billing cycle won’t start until your service is successfully installed and you are in possession of your modem.

Acceptable payment methods:

Book Installation

Installations will be booked at least 1 week out (call on Monday, earliest installation will be the next Monday). For Cable installs we will require 3 possible dates for your installation. Once your installation date is confirmed, you will recieve a confirmation email from us.

We Ship Your Modem

Home Phone delivery with Fedex

We will ship your modem before your installation date using FedEx. The package will require a signature upon delivery. Please provide us a shipping address where someone will be available to sign for the package upon delivery.  (During business hours 9am-5pm Mon-Fri)

Installation is Performed

A Bell or Rogers technican may call you to confirm your availablity before they arrive for the installation. Please ensure you provide the proper phone number where you can be reached on your install day. If you fail to answer the technicians call, they may not show up.

Note: Occasionally installations are done remotely. If a technician doesn’t show up on your installation date, call us to check if it was done remotely.

Install Your Adapter

Follow the instructions in the Quick Start Guide that came with your modem or refer to the “Installing Modem Instructions” at the bottom of this page. If you wish to change the network name and password, follow the corresponding instructions at the bottom of this webpage.

Call Us Now!

Sign up: 1-855-553-6646 x301
Support: 1-855-933-3330

Submit a Service Request!

No credit card required. A customer experience agent will contact you to collect payment information and arrange an install date.

FAQ’s coming soon!

Fongo Internet Includes a FREE WiFi Enabled Modem

Fongo Free Installation

Instructions for setting up Fongo Internet service

DSL

Installing DSL Modem Instructions
DSL Wifi Network Name & Password Change

CABLE

Installing Cable Modem Instructions
Cable Wifi Network Name & Password Change