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Call Waiting

Included with Fongo Home Phone

Never miss a call just because you’re already on the phone. If your handset supports it, Call Waiting lets you know when a second person is trying to reach you, allowing you to easily put your current call on hold to answer the new one.

Smiling woman with wavy brown hair wearing a navy polka-dot blouse, talking on a corded landline phone on a sofa in a cozy room.

Alerting you of the second call

  1. While on a call, a beep tone tells you that another call is waiting (only you hear this tone).
  2. Another reminder will be heard 10 seconds later if the waiting call remains unanswered.
  3. The second caller will only hear the normal ring tone.

Answer a waiting call

  1. Press the LINK or FLASH button on your phone to put the first call on hold*.
  2. You will automatically be connected with the second caller.

Switch between calls

  1. Press the LINK or FLASH button on your phone to alternate between calls*.
  2. Each conversation is private and cannot be heard by the other caller.

End Either Call

  1. Hang up.
  2. Your phone will then ring.
  3. When you answer, your phone will be connected to the other call.

*If you do not have a telephone with a LINK or a FLASH button, depress the switch hook for approximately one second.