Caller ID
Included with Fongo Home Phone
No more guessing games when the phone rings. Fongo Home Phone includes Caller ID for both incoming and outgoing calls, so you always know exactly who is calling you, and the people you dial will always know it’s you.
incoming calls
To use this feature, you just need a handset that has a Caller ID display screen. After the first ring, the caller’s name and telephone number will automatically pop up on your screen.
Long-distance calls may sometimes appear simply as “Long Distance” on your screen. Additionally, if someone calls you from a provider or location that doesn’t share this data, the display will show as “Unknown” or “Private.”
Outgoing Calls
When you make a call, Fongo Home Phone automatically sends both your phone number and your name to the person you are dialing. By default, the outgoing name shown on their screen will match the name you entered on your account during sign-up.
Keep in mind: While Fongo always sends your information, some external phone providers do not support displaying names on their network, even if they offer basic Caller ID.
Frequently Asked Questions
Simply dialing the prefix *67 before your recipient’s phone number when placing a call will make your call show up as “unknown” or “private” on your recipient’s device.
Example:
If you’re calling 519-336-1437, you should dial *67-519-336-1437
By default, the outgoing Caller ID name is set to the first and last name that is on your account from your initial signed up.
This may be changed for the below reasons:
- Spelling mistake
- Incorrect name
- Change to a spouse’s name
- Change ownership of service
Please note that there is a 15-character limit on the Caller ID (cutting off anything more than that), and only supports letters, numbers, and spaces.
Submit a request to our support team to have your outgoing Caller ID name changed.
