fongo home phone logo, colourized

Number Transferring

$9.95 at sign up
or
$25 after sign up

You can bring your existing phone number (landline or mobile) from your current provider over to Fongo.

Order Online
1-855-553-6646
happy young woman on wired fongo home phone

Number Transfer Process

Submit Your Number Transfer

Transferring number to fongo home phone signup page

Submit your number transfer during sign up, or you can submit it from your account if you already have Fongo Home Phone service.

Submitting Number Transfer

We Contact Your Old Provider

contacting your old provider with fongo home phone

Fongo will contact your provider and get the number transferred on your behalf.

We recommend you don’t contact your provider or let them know you’re transferring the number.

Number is Transferred & Ready to Use

plugging in your adaptor for fongo home phone number transfer

We will notify you by email when your number has successfully transferred.

Your transferred number will automatically be ready for use with your home phone adapter once you receive the confirmation email. Please power cycle your adapter at this time.

number transfer graphic for fongo home phone

Is My Number Transferrable?

Submit your phone number below to receive an immediate email and/or text message verifying that your number can be transferred to Fongo.

Number Transfer Check

While signing up for home phone service, our system will stop you and let you know if your phone number cannot be transferred to Fongo.

Number Transfer FAQ

Number transfers generally take 5-6 business days to complete. The first business day only counts if the transfer is submitted before 12pm.

All the information you submit for your number port must match what the other provider has on file.

Number type: Landline or Mobile

Number You Want Ported:

Current Provider:

Account Number: (Only for Mobile numbers)

First & Last Name:

Full Address
Street Number:
Street Name:
Unit #:
City:
Province:
Postal Code:

Yes, you can sign up for Fongo Home Phone and get a free phone number from us, which you can use to test it out, then you can transfer your number when you’re ready.

Note: transferring your number at sign up only costs $9.95, but if you wait to transfer it later, it will cost $25.

  • Your account with the other provider is not active or is flagged for disconnect
  • Customer has outstanding balance owed to current provider
  • Porting number must belong to you or LOA is provided
  • Customer disconnects or initiates a disconnect for the number before finalizing Porting with Fongo
  • Customer provides inaccurate information for Porting resulting in multiple rejections
  • Customer did not authorize the transfer upon the current provider requesting authorization
  • Customer initiated Porting but then decides to cancel for any reason (i.e. Provider offers better rates, number porting to some other company etc.)
Home Phone Info & Pricing