Fongo Internet Logo

High Speed
Home Internet Service

Starting at $40 monthly

Depending on your address, you may qualify for a Cable connection or a DSL connection.
ORDER ONLINE
1-855-553-6646
Ask Questions

Service only available in Ontario & Quebec.

Fongo Unlimited Internet Service

Why Fongo Internet?

All Internet packages include the features listed below

Contract-Free

Cancel service anytime without cancellation fees.

Unlimited Usage

We will never throttle your speed nor will you ever encounter overage fees.

Modem Options

Bring your own or rent a modem from us. Your choice.

Live-Person Support

Call our tech-support to speak with a live agent when you’re having issues.

Transparent Pricing

No hidden fees. What you see is what you’ll get.

Self-Installation

Instructions included to self-install your modem, but call us if you have trouble.

Pricing

30Mbps

 $40monthly

Download:
30mbps

Upload:
5mbps

Cable

Download: 30mbps
Upload: 5mbps
Cable

50Mbps

$50monthly

Download: 50mbps
Upload: 10mbps
*DSL

Download:
50mbps

Upload:
10mbps

*DSL

100Mbps

$45monthly

Download: 100mbps
Upload: 30mbps
Cable

Download:
100mbps

Upload:
30mbps

Cable

500Mbps

$75monthly

Download:
500mbps

Upload:
30mbps

Cable

Download: 500mbps
Upload: 30mbps
Cable

*DSL service is only offered when Cable is unavailable. Call to order DSL (1-855-553-6646)

Check availability
Ask Questions

Modem Options

*Limited time offer

Bring Your Own

$0

Rental

$8 monthly*
$5 monthly
Learn More
Ask Questions

Fongo Internet Ordering Process

Order Service

Fongo Internet Signup
Order Fongo’s Home Internet service online or over the phone:

Payment

person holding a credit card

Pay for your first month of service during sign up. Your billing cycle won’t start until you are successfully online.

Acceptable payment methods:

Book Installation

calendar

Activations can be scheduled as quickly as the next business day (Cable). Up to 5 business days for DSL.

We Ship Your Modem

Purolator shipping truck delivering a Fongo package.

Your modem kit will arrive prior to your activation date. The package will be left at your door or in your mailbox between 9am – 5pm (Mon-Fri).

Installation Performed

A certified technician will complete the activation of your internet line, or your line will be remotely activated.

Install Your Modem

Fongo Internet Quick Start guide for modem

Follow instructions in the Quick Start Guide that came with your modem. Contact us for help:

Refer & Save

Home Phone Customer Discount

Frequently Asked Questions

Service

30 Mbps

Best for households with 2 people or less. This speed can support streaming services, but might get bogged down when many devices are using bandwidth.

50 Mbps (DSL) 

Only offered to those who live outside of cable-enabled neighbourhoods.

100 Mbps 

Best for households with 2-5 people. This speed can support all your internet needs from streaming to gaming to video calls.

500 Mbps

Best for households with heavy internet users. If multiple people are performing video calls, streaming, and/or gaming at the same time in your household, this speed is for you.

Call Us! 1-888-883-6646

We have live agents with minimal wait times.

Live agent support hours:
Monday – Friday: 9am-9pm
Saturday: 9am-5pm
Sunday: Closed

Call us at 1-855-553-6646
or
Submit this form, requesting cancellation.

There are no cancellation fees. We will provide free shipping instructions to return your hardware (if rented). There’s no contract on your service, so cancellation can be immediate.

Hardware

Yes, you can use your own modem. Below are models of modems that are compatible with our internet service (firmware versions must match):

Manufacturer Model Hardware Version  Firmware Version WiFi
Technicolor TC4400 2.0 SR701343-190628-D
Technicolor CGA4234DGW 1.0 CGA4234-P15-13-CA902-c0200r181-191007
Hitron  CODA 2A 7.2.4.3.1b3
Hitron  CODA-56 RES 1A 7.2.4.5.3b7
Hitron  CODA-5610Q 1A 7.2.4.7.1b7
Hitron  CODA-4680 2A 7.1.1.2.2b9
CBN CD8000 1.0 7.13.198.12
CBN CH8568 1.1 CH8568-7.13.198.53-NOSH
Sercomm DM1000 0.D V1.12.03.011
Sercomm DG4244-S 1.1 V1.14.04.012
Hitron CODA-4582U 2A Unknown Firmware
Vantiva CGA4234VGW 1.0 Unknown Firmware

All VDSL modems are compatible with Fongo Internet (for DSL connections).

Cable

We will need the MAC ID and SN (Serial Number) of your modem. If you signed up online, we will contact you for this info.

Once the line at your service address is activated, you can just “plug and play” with your own modem.
You will be responsible for setting up your WiFi and all other settings/functions.

DSL

We will provide your PPPoE login credentials, then you will be responsible for programming your unit.

Yes, you can.

Plug your router into 1 of the LAN ports on the modem. If using a DSL modem, which has a built-in WiFi router, login to the modem to disable the WiFi signal.

Cable

  • Hitron CODA-45 (single-port)
    • This modem does not include a built-in WiFi router, so we will provide 1 WiFi Mesh Pod, which provides a WiFi signal

DSL