Fongo Internet Logo

High Speed
Home Internet Service

Starting at $40 monthly

Depending on your address, you may qualify for a Cable connection or a DSL connection.

Service only available in Ontario & Quebec.

Fongo Unlimited Internet Service

Why Fongo Internet?

All Internet packages include the features listed below

Pricing

30Mbps

 $40monthly

Download: 30mbps

Upload: 5mbps

Cable

50Mbps

$50monthly

Download: 50mbps

Upload: 10mbps

*DSL

100Mbps

$45monthly

Download: 100mbps

Upload: 30mbps

Cable

500Mbps

$75monthly

Download: 500mbps

Upload: 30mbps

Cable

*DSL service is only offered when Cable is unavailable. Call to order DSL (1-855-553-6646)

Modem Options

*Limited time offer

Bring Your Own

$0

Rental

$8 monthly*
$5 monthly

Fongo Internet Ordering Process

Order Service

Fongo Internet Signup

Order Fongo’s Home Internet service online or over the phone:

Payment

person holding a credit card

Pay for your first month of service during sign up. Your billing cycle won’t start until you are successfully online.

Acceptable payment methods:

Book Installation

calendar

Activations can be scheduled as quickly as the next business day (Cable). Up to 5 business days for DSL.

We Ship Your Modem

Purolator shipping truck delivering a Fongo package.

Your modem kit will arrive prior to your activation date. The package will be left at your door or in your mailbox between 9am-5pm, Mon-Fri.

Installation is Performed

A certified technician will complete the activation of your internet line.
OR
Your line will be remotely activated.

Install Your Modem

Fongo Internet Quick Start guide for modem

Follow instructions in the Quick Start Guide that came with your modem. Contact us for help:

Refer & Save

Home Phone Customer Discount

Frequently Asked Questions

Service

30 Mbps

Best for households with 2 people or less. This speed can support streaming services, but might get bogged down when many devices are using bandwidth.

50 Mbps (DSL) 

Only offered to those who live outside of cable-enabled neighbourhoods.

100 Mbps 

Best for households with 2-5 people. This speed can support all your internet needs from streaming to gaming to video calls.

500 Mbps

Best for households with heavy internet users. If multiple people are performing video calls, streaming, and/or gaming at the same time in your household, this speed is for you.

Call Us! 1-888-883-6646

We have live agents with minimal wait times.

Live agent support hours:
Monday – Friday: 9am-9pm
Saturday: 9am-5pm
Sunday: Closed

Call us at 1-855-553-6646
or
Submit this form, requesting cancellation.

There are no cancellation fees. We will provide free shipping instructions to return your hardware (if rented). There’s no contract on your service, so cancellation can be immediate.

Hardware

Yes, you can use your own modem. Below are models of modems that are compatible with our internet service (firmware versions must match):

DSL

  • All VDSL modems can be used

Cable

Hardware Hardware Model/Version Firmware Version Maximum Speeds WiFi
Hiltron CODA-45 7.1.1.1.2b1 300 Mbps
Hiltron CODA-4680 7.1.1.2.2B9 300 Mbps
Hiltron CDA3-20 6.1.3.31 150 Mbps
Hiltron CDA3-35 6.1.3.31 300 Mbps
Hiltron CGN3 4.2.4.11RES 150 Mbps
Hiltron CGNM-3550 4.5.11.8-TPIA 300 Mbps
Hiltron CODA 7.1.1.1.2b1 300 Mbps
SmartRG SR808ac 1.0.0.14 150 Mbps
Technicolor CGA4234DGW v1.0 CGA4234-P15-13-CA902-c0200r181-191007 300 Mbps
Technicolor TC4350 50041.1.19.0 300 Mbps
Technicolor TC4400 SR701343-190628-D 300 Mbps
Technicolor TC4400 v2 Sr701343-190628-D 300 Mbps
TP-Link TC7650 v1.0.3 Build 20161117 Rel358190 150 Mbps

Cable

We will need the MAC ID and SN (Serial Number) of your modem. If you signed up online, we will contact you for this info.

Once the line at your service address is activated, you can just “plug and play” with your own modem.
You will be responsible for setting up your WiFi and all other settings/functions.

DSL

We will provide your PPPoE login credentials, then you will be responsible for programming your unit.

Yes, you can.

Plug your router into 1 of the LAN ports on the modem. If using a DSL modem, which has a built-in WiFi router, login to the modem to disable the WiFi signal.

Cable

  • Hitron CODA-45 (single-port)
    • This modem does not include a built-in WiFi router, so we will provide 1 WiFi Mesh Pod, which provides a WiFi signal

DSL