Fongo Internet Logo

High Speed
Home Internet Service

Cable or DSL Available

Depending on your address, you may qualify for a Cable connection or a DSL connection.

Service only available in Ontario & Quebec.

Fongo Unlimited Internet Service

Why Fongo Internet?

All Internet packages include the features listed below

Contract-Free

Cancel service anytime without cancellation fees.

Unlimited Usage

We will never throttle your speed nor will you ever encounter overage fees.

Free Modem

We provide you with an internet modem at no charge, for the life of your service with us.

Live-Person Support

Call our tech-support to speak with a live agent when you’re having issues.

Transparent Pricing

No hidden fees. What you see is what you’ll get.

Self-Installation

Follow the included instructions to self-install your modem.

Service Starting at Just $49/month

Fongo Internet Ordering Process

Order Service

Fongo Internet Signup

Order Fongo’s Home Phone service online or over the phone:

Payment

person holding a credit card

You will need to pay for your first month of service during sign up. Your billing cycle won’t start until your service is successfully installed.

Acceptable payment methods:

Book Installation

calendar

Installations can be scheduled as quickly as 5 days after your payment. Once your installation date is confirmed, you will receive a confirmation email from us.

We Ship Your Modem

Purolator shipping truck delivering a Fongo package.

We will express ship your modem kit to arrive prior to your installation date. The package will be left at your door or in your mailbox during business hours 9am-5pm Mon-Fri.

Installation is Performed

A certified technician will complete the activation/installation of your internet line.

Install Your Modem

Fongo Internet Quick Start guide for modem

Follow the instructions in the Quick Start Guide that came with your modem. Contact our support team if you need any help.

Service Starting at Just $45/month

Frequently Asked Questions

Yes, you can use your own modem. Below are models of modems that are compatible with our internet service (firmware versions must match):

DSL

  • All VDSL modems can be used

Cable

Hardware Hardware Model/Version Firmware Version Maximum Speeds WiFi
Hiltron CODA-45 7.1.1.1.2b1 300 Mbps
Hiltron CODA-4680 7.1.1.2.2B9 300 Mbps
Hiltron CDA3-20 6.1.3.31 150 Mbps
Hiltron CDA3-35 6.1.3.31 300 Mbps
Hiltron CGN3 4.2.4.11RES 150 Mbps
Hiltron CGNM-3550 4.5.11.8-TPIA 300 Mbps
Hiltron CODA 7.1.1.1.2b1 300 Mbps
SmartRG SR808ac 1.0.0.14 150 Mbps
Technicolor CGA4234DGW v1.0 CGA4234-P15-13-CA902-c0200r181-191007 300 Mbps
Technicolor TC4350 50041.1.19.0 300 Mbps
Technicolor TC4400 SR701343-190628-D 300 Mbps
Technicolor TC4400 v2 Sr701343-190628-D 300 Mbps
TP-Link TC7650 v1.0.3 Build 20161117 Rel358190 150 Mbps

Cable

We will need the MAC ID and SN (Serial Number) of your modem, then you can just “plug and play” after your installation has occurred.
You will be responsible for setting up your WiFi and all other settings/functions.

DSL

We will provide your login credentials, then you will be responsible for programming your unit.

Yes, you can. There are two methods.

Method 1 (recommended and supported):

Plug your router into 1 of the LAN ports on the modem, then log into the modem to disable the modem’s wireless (WiFi) signal. (Instructions for logging into each modem type are at the bottom of this webpage)

Method 2 (not recommended or supported):

Plug your router into LAN port 1 and put your modem into bridge mode. You will need to find your own instructions online for putting your modem into bridge mode. When in bridge mode, our support team will be unable to access your modem, therefore we won’t be able to support you if you have issues with your internet service.

Cable

  • Hitron CODA-45 (single-port)
    • This modem does not include a built-in WiFi router, so we will provide 1 WiFi Mesh Pod, which provides a WiFi signal

DSL

Instructions – Modem Setup

Old Modems (no longer provided for new customers)