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Fongo Works Logo

App For Mobile

FREE

The solution for those who want to use their smartphone for their business calls but need to be able to decipher between personal calls & business calls. You can also make outgoing calls from your business’s caller ID instead of your personal phone number.

Logging into the Fongo Works app for the first time requires a few easy steps:

  • Only available for download in Canadian and American app store regions
  • Operating Systems: iOS, Android
  • To use the Fongo Works app on MacOS, or Chrome OS, see the desktop version
  • To use Fongo Works on other desktop operating systems, purchase the third-party desktop app

Features

Identify Incoming Calls

Identify Incoming Calls

Visually decipher between personal calls and business calls

Caller ID Options

Call-out publicly from any of your business’s phone numbers, or privately

Message Team Members

Message Team Members

Use the instant messaging feature for internal chats with your team

Call Waiting

Message Team Members

Manage one on-hold call, an active call, and an incoming call

Dial-Out Options

Message Team Members

Choose which phone number to dial out from, or hide your number

Transfer Calls

Message Team Members

Transfer to other extensions, numbers in your contacts, or enter a specific number

View Call History

See past calls you answered, and calls you missed

Conference Calls

Instantly enter your system’s conference calling service

Check Voicemail

Listen to your extension’s voicemails or share them via email, all within the app

Frequently Asked Questions

Anytime your extension is called, your Fongo Works app will be the first thing to ring.

Note: The app will not ring on both your smartphone and computer if you’re signed in to the app on both devices. The device where the app was opened last or made a call last will receive the call.

Your call handling settings will dictate what happens after the call has been unanswered on the app.

The app and your Pro device will ring simultaneously with each other as soon as someone calls your extension. You will have the choice of which device you want to answer.

If you ever want to transfer the call from your Pro Device to your Fongo Works app (or vice versa), simply transfer the call to your extension and both devices will begin ringing again, which will give you the choice to answer the other device.

You can be logged in to the Fongo Works app on multiple devices, but only one device will receive incoming calls, which will be the device where the app was most recently opened.

Please note that Fongo Mobile, Fongo Home Phone and Fongo Works are separate products. The credentials, phone numbers and accounts cannot be used interchangeably across account management pages.

Ex: You will not be able to use a Fongo Works account to log in to the Fongo mobile application.