Forward to cell phone for Fongo Works
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Forward to Mobile Phone FREE

Any call that comes to your extension can be forwarded to your cell phone number (or any number you input). This forwarding can act as a backup for when you miss the call on your Fongo Works app or desk phone, or it can be the primary way calls come to your extension.

Forward to cell phone in the Fongo Works user portal

Call Handling

Explained

Any calls routed to an extension will always ring the mobile app and/or desk phone first. If the extension has both a desk phone and the mobile app assigned to it, they will ring simultaneously. If there is no app or desk phone enabled for the extension, your call handling setting will happen immediately.

The following call handling settings are for what happens after the call is unanswered on the mobile app or desk phone.

Go To Voicemail

Calls to your extension will go directly to your Fongo Works voicemail.

Forward To Cell Phone

Calls will forward to any number you input in the member’s “cell phone number” field.

After ringing, the call will either get picked up by the cell phone’s voicemail, or the call will simply end (depending on the ring count settings of the cellphone number).

Forward To Cell Phone,
Then Go To Voicemail

Calls will forward to any number you input in the member’s “cell phone number” field.

If unanswered, the call will then go to the Fongo Works voicemail of that member.

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