Fongo Works Logo

Receptionist Greeting

Your receptionist greeting will play as soon as someone calls any of your business phone numbers on your Fongo Works system. The greeting guides callers through the dial menu and/or can provide additional information to callers, such as business hours.

Below are all the receptionist greeting options available to you.

Text-to-Speech Greeting

Included with Free Signup

Under the Receptionist tab, you can create a professional-sounding greeting using one of our automated voices and a customizable script. Some special characters may cause errors. French and English voices are available with all accounts. As a Pro user, you can select from additional voices to help you stand out.

Custom Audio Upload

Included with Pro Upgrade

Fongo Works Pro users can also upload audio files to be used as their receptionist greeting.

File types supported: MP3, WAV, and AAC.
Maximum: 2MB.

Want to bypass your receptionist greeting?

Incoming calls can go directly to one of your extensions instead of the receptionist greeting.

How To

Go Pro

LOGIN

Login to your Fongo Works dashboard at fongoworks.com

SHOP

Click the shop icon at the top of your dashboard.

CHECKOUT

Add items to your cart, then checkout when you’re ready to order.

Frequently Asked Questions

The following characters should be avoided:

  • &, $, ?, !
  • Accented characters such as á, ó, é

The following characters are allowed:

  • @, #, *

French

Use the French receptionist voice if typing your script in French. This voice pronounces French words properly.

Phone Numbers

For phone numbers, add dashes or commas to break up the numbers. Example: 

1, 8-5-5, 5-5-3, 6-6-4-6.