Forward to Cellphone

Included with Free Signup

Any call that comes to your extension can be forwarded to your cell phone number (or any phone number you input). This forwarding can act as a backup for when you miss the call on your Fongo Works app or Pro Device. It can also be the primary way that calls come to your extension.

Updating your cell phone

In the Member tab of the Fongo Works dashboard, enter your desired phone number into the “Cell Phone” field of your member’s settings.

Note: This number can be any active, Canadian phone number.

Call Handling

Explained

Any calls routed to an extension will always ring the Fongo Works app / Pro Device first (if enabled). If there is no app or Pro Device enabled for the extension, your call handling setting will be triggered immediately.

The following settings are for what happens after the call is unanswered on the Fongo Works app or Pro Device.

Go To Voicemail

Calls to your extension will go directly to your Fongo Works voicemail.