Calling Credits
Available For Purchase
Calling Credits are used for outgoing international calls and also incoming calls to your toll-free number. Your Fongo Works Calling Credit balance can be used by any of your members/extensions.
Rates
International Calls
Making outgoing calls to international destinations requires calling credits on your account. Fongo offers low international calling rates as low as 2¢ per minute to the US, India, and the UK.
- Incoming international calls are free
- International calls are charged a 4¢ connection fee once the call is connected to the recipient
- Fongo Works Pro users get unlimited US calling and lowered international rates
Toll-Free Calls
4¢ connection fee, then 2¢/min.
Incoming calls to your toll free number have a 4¢ connection fee upon the call connecting (call is answered) and a 2¢ per min fee for the call itself.
*Outgoing calls from toll-free numbers are free.
Making International Calls
All international calls are charged a 4¢ connection fee once the call is connected to the recipient (including voicemail), then your per-minute rate begins.
1. Start With ” 011 ” or ” + “
On Desktop / IP Devices: Before dialling the phone number you want to call, dial 011.
On the Fongo Works app: Press and hold “0” to dial the “+” symbol. “+” tells Fongo you’re calling internationally.
2. Dial The Number You Wish To Call
On the Fongo Works app, you will be shown the country you are calling and the rate that you will be charged for the call.
3. Press to make the call
On the Fongo Works app, press the call button and your call will begin connecting.
