Contact us

Fongo is headquartered in Waterloo Region, Canada - recognized as one of the world's leading technology clusters. Waterloo Region is the headquarters for global technology firms including Research In Motion, Open Text and Desire2Learn, and a home to top companies including Google, Electronic Arts, and Intel.

Customer Support Inquiries:

Please refer to our online support at support.fongo.com or search our Fongo User Forum for thousands of answers to specific questions before submitting a support ticket.

Fongo offers support by email for the following topics.
For billing inquiries, email billing@fongo.com
For porting requests, email porting@fongo.com
For issues related to your Internet service, email internet@fongo.com
For issues related to your Fongo Home Phone device or service, email support@fongo.com

Dell Voice Support (now Fongo Support)

Freephoneline Support

Important: Unsupported questions, inquiries or issues will be reviewed by Fongo support staff and closed. Phone support is not available. Please note we do not provide third party ATA device troubleshooting for customers who have purchased VoIP Unlock Keys. Please see the Fongo User Forum at: http://forum.fongo.com/viewforum.php?f=15 for community discussion.

Privacy Inquiries:

For information about privacy issues, email us at privacyofficer@fongo.com.

Copyright and Abuse Notice:

To report abuse and copyright infringement, email us at report@fongo.com.

Career Inquiries:

For information about career opportunities at Fongo, please visit Jobs.