Virtual Phone System
For Small Businesses
Fongo Works is a cloud-based phone system for small businesses that you can setup & customize at any time from your online dashboard.
Create an account and setup a fully functioning phone system with our unlimited free trial, then upgrade to Pro later if you need the features.
Already have an account?
How It all WORKS!
1. Customer Calls Into Your Business
Using your FREE Fongo Works number, a number you transferred-in, a toll-free number or your own custom Vanity number.
2. Automated Receptionist Answers The Call
An automated receptionist greeting will play as soon as the call connects. Your custom greeting will help guide your callers to the right extension and provide business information.
3. Caller Chooses Their Option
The caller will select one of your extensions.
For example “Press 1 for Sales.”
They can also enter a direct extension number proceeded by #
(Example: #102)
4. The Call is Routed To The Selected Extension
Tim’s extension is directed to his IP desk phone
Lisa’s extension is directed to her IP desk phone, but she misses the call, so it is forwarded to her cell phone
(There are several different ways to configure how the call will come to you, it is not limited to these 3 options)
Pricing
Fongo Works Free Trial FREE
- Unlimited Canada-wide calling
- Up to 6 extensions
- Automated receptionist greeting
- Voicemail-To-Email
- Fax-To-Email
- Conference Calling
- 1 hour per call
- 10 participants per call
- Answering calls:
Fongo Works Pro
$10/month
Per account, not per extension
Features Available For You To Use & Customize
- Receive text messages from customers
- Voicemail-To-Email
- Fax-To-Email
- Call Logs
- Up To 15 Extensions
- Conference Calling increases
- 4 hours per call
- 30 participants per call
- Ability To Add Paid Pro Devices
- Ads Removal
- Fongo Works App (visual ads)
- Transfer music (audio ads)
- Transfer music changed to a Pro jingle
- Unlimited free calling to the U.S.A.
Features Available Upon Request (No Additional Fee)
- Automated Receptionist Greeting Upload
- Transfer Music Upload
- Hunt Groups
- Customizable Extension Numbers (3 digits)
- Customizable Ring Count
- Receptionist Greeting Schedule
- Bypass Auto-Receptionist NEW
Add-Ons
Additional local phone number – $2.50/month
Toll-free phone number – $2.50/month + 2¢/min
Vanity phone number – $55 one-time fee + $2.50/month
Transfer your existing local phone number – $25 one-time fee
Transfer your existing local toll-free number – $25 one-time fee + 2¢/min
World Calling Credits – $25 – $50 – $100 – $200 (See International Rates Here)
Frequently Asked Questions
There is no time limit on the free trial. If you are satisfied with the free version of Fongo Works, you may use it forever.
Please note that Fongo Mobile, Fongo Home Phone and Fongo Works are separate products. The credentials, phone numbers and accounts cannot be used interchangeably across account management pages.
Ex: You will not be able to use a Fongo Works account to log in to the Fongo mobile application.
- The account is over 1 year old
- The account has no calling credit balance
- The account has no active monthly subscriptions
- Pro membership
- Pro devices
- Additional phone numbers
Will I have access to my IP device's configuration settings while it is being used with Fongo Works?
No, unfortunately you will need to make-do with the Fongo Works logo as your background.
No, we will not give out our SIP credentials. It is mandatory for one of our agents to setup your device for you.
Within 30 Days of Receiving Device
You can return the device back to us for a full refund or replacement (assuming the device is in new condition and not malfunctioning due to misuse).
Outside of 30 Days of Receiving Device
The customer must contact the manufacturer for any warranty claims.
Fongo Works services can only be paid for using Canadian issued Mastercard or Visa Credit cards. (Prepaid Visa cards work)
You may see other areas of our website that mention Paypal and/or American Express as acceptable payment methods. Our other services have different billing systems and can accept different payment methods. Unfortunately, Fongo Works only accepts the payment methods mentioned above.
